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Older people's social work team

The Bedford Borough Older People’s Team is a team of social workers and support workers who provide support to people over 65 years of age.

When you contact us to ask for help we will ask you a series of questions. The answers to these questions will help us to decide what we can do to help you. This is known as an assessment.

We are available to take enquiries and referrals during the working day Monday to Friday.

Contact the Older People's Team

Tel: 01234 276168 or 01234 276094 (9am to 5pm Monday to Thursday, 9am to 4pm Friday)

For after hours emergencies only: 0300 300 8123  

Our aim

We aim to provide you with services to help you live safely and independently, based on your assessment of need and eligibility for services.

We will work with you to:

  • Increase your independence
  • Increase choice and control in your daily life
  • Enable you to access other support services
  • Improve your quality of life.

Services we provide

We sometimes assess your needs by telephone and sometimes in person by visiting you, it depends on your individual situation.

Following your assessment a range of services may be provided. These services may include:

We also support referrals for sheltered housing.

Some examples of when we would arrange support for you are if:

  • you are unable to get out of your bed or chair or move around without help
  • you find it difficult to look after yourself because you are unable to prepare meals and drinks or wash themselves properly.
  • your main carers (relatives, friends or neighbours) are unable to support you without help.
  • your main carers are putting their own health and welfare at risk because of the nature of the caring tasks.
  • you have been subjected to physical, sexual, psychological or financial abuse, or if there are good reasons to suspect that you may be at risk of such abuse.

The services we provide will be reviewed on a regular basis by social work colleagues based in the community and adjusted according to your needs. We work closely with Doctors, Nurses, Occupational Therapists, Physiotherapists, Care Agencies and other specialist services.

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