We understand that not everyone is confident doing things online. You might like some support and guidance that will help you carry out digital tasks.
We want to help you:
Below is a range of services that can help.
The Bedford Borough Hub is a one-stop, Bedford town-centre destination for residents who need help with Council services. The Hub offers residents access to computers, free Wi-Fi and phones. If you need extra guidance with online services, our digital assistants are on hand to offer personalised support.
The Bedford Borough Hub can be found at:
2 Horne Lane
Bedford
MK40 1RA
01234 267422
| Days | Opening hours |
|---|---|
| Monday, Tuesday, Thursday and Friday | 9am - 5pm |
| Wednesday | 10am - 5pm |
Our website has a tool called ‘ReachDeck’ which is available for anyone who needs help with reading or language translation.
There are two ways to activate ReachDeck, you can either click on:
When clicked, a black toolbar will appear.
Each button has a different function, allowing you to:
This video shows you how to use the ReachDeck tool. To enable video captions or subtitles, please click the 'Closed captions' icon.
If you need help to carry out a task online, you can drop into the Customer Hub. Alternatively, call us on 01234 267422 to arrange a face-to-face digital assistance appointment or for help over the phone.
Bedford Borough libraries have free computers and Wi-Fi you can connect to, to do many tasks like applying for a school place, check your bin day or register to vote.
It’s free to become a library member and of course, being a member allows you to borrow books, magazines and explore lots of digital resources.
Discover the opening hours and locations of libraries in Bedford, Bromham, Kempston, Putnoe and Wootton.
The Jobs Hub team help Bedford Borough residents into employment, education and training. They also provide access to computers and free Wi-Fi to help you with this.
Find out the opening hours, address and contact details.
Learn My Way has free courses for you to learn digital skills, stay safe and connected.
You can do it is a scheme run by Bedfordshire Rural Communities Charity that aims to help people gain confidence in accessing online services so they can do things like book GP appointments, order prescriptions, join an activity group, shop, bank, and make video calls
IMPAKT Housing & Support (formerly YMCA Bedfordshire) is an independent housing association based in Bedford. Impakt offer their clients and volunteers access to computers and coaching in basic IT skills.
Staying safe online is important. The following websites have some short information videos about using email, the internet, mobile phones and staying safe online.
My Computer My Way is your step-by-step guide to individual adjustments you can make to your computer, laptop, tablet or smart phone to make it easier to use.