We are testing out different AI (Artificial Intelligence) tools to help us with our work. We might use these tools to look at data, make our services better, or record and write down what is said in meetings with people who use our services.
Decision making
We do not use AI to make automated decisions. A qualified staff member always checks / has oversight of anything the AI does.
Data protection
Any use of AI is carefully assessed to ensure it is fair, transparent, and compliant with data protection law. You can read our privacy statements that apply to individual services and functions on our GDPR webpage.
Consent
Where required, we will ask for your consent before using AI to process your personal data. This means that if AI is being used to help with something that you are involved in, we will ask for your permission first and tell you what is happening.
If we use AI in meetings with the public, we may record what is said or write it down. This is only to help us keep accurate notes, and these recordings or notes will be deleted after 30 days.
If a staff member uses AI just for their own work, like to help them write or research, we do not need to tell you. These uses are only for that staff member’s own tasks and do not affect anyone else.
Future uses of AI
We know AI will change and be used in new ways in the future. We will always think carefully and protect your data privacy and security before using any new AI tools.
Governance
We have set up a special group to make sure we use AI responsibly and ethically.