Before you report a missed bin collection please check:
- you have the correct collection day for that bin
- you put your bin or bins out in the correct place by 6am on your collection day
If your waste is not presented by 6am on collection day it will not be considered as a missed bin collection.
In this case, you will need to wait until your next scheduled collection, or you can take it to the Household Waste Recycling Centre on Barkers Lane, Bedford.
When to report a missed bin collection
You should report a missed bin collection as soon as possible if your rubbish or recycling hasn’t been picked up.
This must be within two working days from your collection day.
Returning to collect a missed bin
If we agree that a missed bin collection has occurred, our crew will return within the next two working days from when you report it.