Any person who plans to take pre-bookings for the carriage of passengers in licensed private hire vehicles, or who wants to be self employed driving a private hire vehicle, must first obtain a private hire operator’s licence from the local authority. If an employer holds a private hire operator’s licence this allows employees to drive private hire vehicles without obtaining their own private hire operator’s licence.
Before you apply for an operator licence
Download and read carefully the following documents. These documents are also available from the Customer Service Centre.
- Private Hire Operator guidance notes and application form for an individual
- Private Hire Operator guidance notes and application form on behalf of a company
- Private Hire Operator conditions
- Conviction and Character Policy for Hackney Carriage, Private Hire Drivers and Operators
- Public Register of Private Hire Operators (June 2019)
When you have read the guidance notes and believe that you will be able to meet the criteria for a private hire operator, you can proceed. If having read the documents you need further information please email your enquiry to us at firstname.lastname@example.org
How to apply
- Complete the application form and DVLA mandate. Provide details of all applicants where applicable.
- Renewal applications must include booking records as stated in the guidance.
- Take the application form, together with the original supporting documents and the applicable fee to the Customer Service Centre.
Original right to work documentation and DBS certificate must be submitted at the Customer Service Centre for verification by a customer adviser. An application cannot be processed until the original Right to Work Documentation has been verified.
- New Private Hire Operators Licence (5 years) - £2560
- New Private Hire Operators Licence (12 months) - £512
- Renewal Private Hire Operators Licence (5 years) - £2091
- Renewal Private Hire Operators Licence (12 months) - £418
- Change of Trading Address - £516
- Change of Trading Name - £41
- Change of Home Address - £41
Pay for a licence
GDPR and Privacy Statements
Contact the Licensing team