Our professionally trained and qualified officers provide a pest control service for both household and commercial premises.
We treat rats, mice, fleas, ants, wasps, bees, bedbugs and cockroaches.
Before you book a treatment find out more about the pests we treat and those we don't.
Book and pay over the phone
To book a treatment contact the Pest Control Service on 01234 718099.
The lines are open:
- Monday, Tuesday, Thursday and Friday: 9am to 5pm
- Wednesday: 10am to 5pm
We will take payment over the phone. You will need a credit or debit card to do this.
Your appointment
We will make an appointment for our Pest Control Officer to visit your property to carry out the treatment. We can offer appointments between 8am and 4pm, Monday to Friday morning or afternoon. We are unable to carry out treatments during the evenings, weekends or bank holidays.
Domestic charges from 1 January 2025
| Pest | Domestic charge | Charge for recipient of full Council Tax Support |
|---|---|---|
|
Ants (We only treat in and around a building, we do not treat for ants in lawns or flower beds) |
£80.50 | £40.55 |
| Bedbugs* You must take the following steps before the bed bug treatment |
£176 for a property up to 3 bedrooms (additional charge of £20 for each additional bedroom) | Free |
| Cockroaches* | £88 | Free |
| Fleas You must take the following steps before the flea treatment |
£80.50 for a property up to 3 bedrooms (additional charge of £20 for each additional bedroom) | £40.55 for a property up to 3 bedrooms (additional charge of £10 for each additional bedroom) |
| Mice* | £88 | £44 |
| Rats* | £88 | Free |
| Wasps |
£64.60 for the treatment of 1 nest £17.15 for the treatment of each additional nest at the same address |
£32.55 for the treatment of 1 nest £8.55 for each additional nest on same site treated at same time |
| Other pests (if treatable) | £80.50 | £40.55 |
| Insect identification/Site Survey | £40.55 | Free |
| Missed appointment/call out charge | Half of normal treatment price (full domestic charge fee) | Half of normal treatment price (full domestic charge fee) |
Commercial charges
All pests above treated, price subject to individual quotation.
Follow-up visits
Price includes an initial and up to two additional visits as deemed necessary by Pest Control Officer.
Due to the nature of pest control it is not possible to guarantee complete success on every occasion as there are many factors outside of our control that can influence if a treatment will be successful long term.
On the rare occasion a treatment has not been successful after the full course of visits, additional visits will be chargeable as per the fees and charges above.
Cancellations
A cancellation fee of half the treatment cost will apply if you cancel a visit within 24 hours of the agreed appointment time. We will also charge this fee if you are not present to grant access to our Officer to carry out the inspection or treatment.