Excessive noise arising from residents and businesses can have a negative effect on our quality of life.
Before you report a noise nuisance
For noise to be determined as a statutory nuisance, it must unreasonably and substantially interfere with the use or enjoyment of a home or other premises.
Before you contact us it is better to talk to the person responsible for the noise nuisance, if you feel it's appropriate to do so. Explain that the noise is disturbing you and the impact this is having on your life, for example, if you are losing sleep.
If you live in a rented property you could discuss the problem with your landlord. They may be prepared to take action if a serious disturbance is being caused.
If this doesn’t work, you can contact us for help by using the online form below.
Report noise nuisance
Please report a noise nuisance using the online form below, it should take no more than 3 to 4 minutes. By submitting the form you agree that you have read and accepted how we process your personal data.
To make your report you need a Council Services account.
If you already have a Council Services account, use the button below to login and make your report.
Alternatively, please register for a Council Services account then return to this page to make your report.
We can sometimes get involved if there is no other way to resolve a noise nuisance issue.
When to contact the Police
Call the Police if the offender:
- is violent, threatening or abusive
- is harassing you
Call 999 if you or someone else is in immediate danger, or if you think there is a crime in progress.
Call 101 to contact the Police if the incident is not an emergency.
You can also report it to the Police online.
What you can't report
However, it is unlikely for us to get involved if the noise is caused by:
- a one-off party
- neighbours arguing
- lawnmowers used during the day
- people walking on stairs
- babies crying
We also have no control over:
- traffic
- loud people in the street
- aircraft or train noises