In March 2021 we introduced a new, improved online Council Tax account. If you have previously registered for a My Council Tax account you will need to set up a new account.
If you are struggling financially, please go to our financial help for residents page.
Our new, improved online Council Tax account will make it easier to:
- check what you owe
- set up or amend your direct debit
- tell us if you change address
- apply for a reduction in your Council Tax
- view your Council Tax Support and/or Housing Benefit entitlements
- switch to paperless billing
Switching to paperless billing is a faster, more efficient and convenient option. With paperless billing you can view your bills electronically and download and print your bill if needed.
Registering for paperless billing means you will not receive a bill in the post, instead we will send you an email to tell you when a new bill has been linked to your online account for you to view. Choosing paperless billing helps us cut down printing and postage costs so we have more money to spend on other services. You will need to register for an online account to be able to view your bills online. If you do not register when requesting paperless billing, you will need to register for an online account later.
If you already have a ‘My Council Tax account’ you will need to register for a new account using the form below.
Register for an online Council Tax account
Registering for an account is easy and takes just a few minutes. You will need an email address and your Council Tax bill. As you go through the registration process, take care to enter your details exactly as they appear on your Council Tax bill. You can use the registration process to let us know if you would like to switch to paperless billing.
At the end of the registration process, we will send you an email to activate your account. Click on the link in the email to ensure your registration is complete.
If you are moving into, within, or out of the Borough it’s important that you let us know at our 'tell us about a change of address page'. You will not be able to register for further online services until we have updated our records and sent you a bill.
Sign in to your online Council Tax account
Once you have registered for a new online Council Tax account you can sign in here.
Council Tax options
If you choose not to register for an account, you can still set up a direct debit, tell us if you are moving or apply for a reduction, as well as several other options using the links below.
Pay by direct debit
Direct Debit is the simplest and most convenient way for you to pay Council Tax – you won’t miss a payment, and you’re protected against mistakes, under the terms of the Direct Debit Guarantee.
To set up a Direct Debit, you’ll need your Council Tax account reference number (which you can find on your Council Tax bill) and your bank account number and sort code.
If you already have a direct debit set up you can amend this. For example, you can choose from four different dates in the month to pay and you can choose to pay in either 10 or 12 instalments.
The easiest way to set up a Direct Debit and make changes is to do it online.
Tell us about a change of address
If you are moving into, within, or out of the Borough it’s important that you let us know.
Apply for a reduction in your Council Tax
You may be entitled to a reduction in your Council Tax if:
- you are the only occupier aged over 18 in your property
- if you are a student, or if you have a student living with you
- if you are severely mentally impaired
- if you have someone who has a severe mental impairment living with you
You may also be able to apply for Council Tax Support (also known as Council Tax Reduction) which is a discount that helps people who are on a low income or are claiming certain benefits to pay their Council Tax bill.
Check your Council Tax band
You can check which Council Tax band of any property within Bedford Borough.
Upload a document online
You can now upload documents relating to your Council Tax online. You will need to provide your postcode, your Council Tax account number as it appears on your latest bill or recovery notice and a way to contact you (phone number or email address). You can upload document such as, bank statements, tenancy agreement, student certificate or payslips.