Telecare technology is available to support you to stay independent and maintain control of your health and wellbeing needs.

Telecare equipment can be free of charge. If you do not have a landline telephone you will be charged for a sim card (to use with your mobile phone) to support the services that you are assessed for.

Products available

Telecare can provide a range of different items that can support your independence in the community and your own home and includes:

  • Personal alarms – you can wear as a pendant, bracelet or keyring that you can can press if support or help is required.
  • A falls detector – sensors fitted in your home to monitor movement.
  • Embrace watches – to monitor and support with epilepsy with GPS locator.
  • Chair and bed sensors – these can be voice activated that can act as reminders.
  • Medication boxes – support to remind you to take medication.

A Care Act assessment is completed to ensure we can meet and support you with your eligible needs. This ensures your health and wellbeing is supported at home and in the community.

We work in partnership with Grand Union Housing Group to provide a Telecare personal alarm service to those who need it.

Grand Union Housing Group will install and demonstrate the equipment on our behalf. 

What people using Telecare have said

“I feel so safe now that I have my alarm in the community when I am going out on my own”.

“The falls detector makes me feel safe as I live on my own”.

“I'm a young person and needed equipment that was age appropriate for me. I am now able to go out and about on my own as my embrace watch has a GPS tracker so supports me and my family”.

Please phone 01234 718128 or email and speak a friendly, helpful advisor to discuss your telecare needs and what would support you in maintaining your independence, health and wellbeing.