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Family Information Service

Get free and confidential information and advice to help you in your family life.

Parents, carers, children, young people and professionals working with families can find the services they need.

Use the Family Information Service to find childcare, children's activities, sport and leisure services, family support groups or services for children with a disability. 

You can also obtain information on local services and childcare by visiting our online Early Help Directory. If you prefer you can arrange to meet us face to face. 

You can ask us about childcare information and options:

Request childcare information 

Freephone: 0800 023 2057 (24 hour answerphone service available).


Our commitment to you

We are asked many, many questions - some we can answer straight away, but others may need to be researched further - most are answered within one working day. In all cases our commitment is: 'if we don't know the answer, we'll find someone who does'.