The following public transport user groups are available as representative bodies promoting the interests of public transport bus and coach service users.
BABUS - Bedford Area Bus Users Society
BABUS was founded in November 2005 and has three main aims. They are:
- to represent the interests of bus users in the Bedford area
- to encourage people to use buses
- to act as a focal point between bus users, bus companies and local authorities
BABUS is affiliated to Bus Users UK, the national watchdog for bus passengers.
Passenger Focus is an independent national passenger watchdog; making a difference on the basis of research and evidence.
Contact Passenger Focus
The passenger helpline is open 8am to 8pm Monday to Friday and 8am to 4pm on weekends.
Telephone: 0300 123 2350
Fax: 0845 850 1392
PO BOX 4257
Bus Users UK
Bus Users UK is an independent group which was formed to give bus passengers a voice. It has the ear of all the major bus companies and a lot of the smaller ones too, of their trade organisation and of the Government and local authorities.
They can often help if you’ve had a problem on a bus journey. Please contact the bus company first and if you’re still not satisfied then contact Bus Users UK.
Contact Bus Users UK
Tel: 01932 232574
BUS USERS UK
PO Box 119