The following public transport user groups are available as representative bodies promoting the interests of public transport bus and coach service users.
BABUS was founded in November 2005 and has three main aims. They are:
BABUS is affiliated to Bus Users UK, the national watchdog for bus passengers.
Website: www.babus.org.uk Email: web_info@babus.org.uk.
Tel: 0871 218 2287
Fax: 0871 218 3293
Passenger Focus is an independent national passenger watchdog; making a difference on the basis of research and evidence.
The passenger helpline is open 8am to 8pm Monday to Friday and 8am to 4pm on weekends.
Email:info@passengerfocus.org.uk
Telephone: 0300 123 2350
Fax: 0845 850 1392
Passenger Focus
FREEPOST (RRRE-ETTC-LEET)
PO BOX 4257
Manchester
M60 3AR
Bus Users UK is an independent group which was formed to give bus passengers a voice. It has the ear of all the major bus companies and a lot of the smaller ones too, of their trade organisation and of the Government and local authorities.
They can often help if you’ve had a problem on a bus journey. Please contact the bus company first and if you’re still not satisfied then contact Bus Users UK.
Website: www.bususers.org/
Email: enquiries@bususers.org
Tel: 01932 232574
BUS USERS UK
PO Box 119
Shepperton
TW17 8UX