Image
-
What is the confusion around overnight and Sunday parking charges?
We are aware of a discrepancy in the fees and charges update that took effect on 1 January 2025 regarding both overnight and Sunday parking charges.
“Sunday” parking remains free throughout 2025, and that the “evening” parking charges will also remain the same as they were in 2024. To note, charges were already in place for parking overnight in River Street Multi-Storey Car Park and at Riverside Car Park (off Horne Lane) and these will remain. - What should I do if I received a parking fine for overnight or Sunday parking?
If you received a parking fine for using a car park overnight or on Sunday 5 January, please contact us to resolve the issue. You can do so by completing a form on www.bedford.gov.uk/parking-roads-and-travel/parking-bedford-borough/parking-fines or you can email your challenge to parking.services@bedford.gov.uk. You can also speak to the team at the Bedford Borough Hub in Horne Lane face to face or by phone. We will then investigate and cancel the fine where appropriate.
For users of the car parks who have paid for overnight parking and parking on Sunday 5 January (£2 payment), please contact parking services before 31 January 2025 with proof (car parking ticket or digital receipt paid by phone/bank card) should you wish to have a refund. After this date no further refunds will be issued.
- Where can I learn more about parking fines in Bedford Borough or contact the council if needed?
You can contact our parking team by visiting www.bedford.gov.uk/parking, calling our customer service line on 01234 267422, or emailing parking.services@bedford.gov.uk. Please provide your vehicle details and a copy of the parking fine notice when getting in touch.
- Will there be further reviews of parking charges?
We regularly review parking policies to ensure they balance convenience for residents and visitors, alongside supporting local businesses and green spaces. Any future changes will continue to be communicated.
Find out more at www.bedford.gov.uk/parking.
- Where can I find the official details on parking charges?
The full details of the updated parking charges are available on our website - www.bedford.gov.uk/parking. We encourage residents to check here for the latest updates.
We apologise for any confusion caused and thank you for your continued support and understanding.