Bus Survey 2025: Have your say on local bus services in Bedford Borough
Bedford Borough Council is inviting all residents to take part in the Bus Survey 2025. It is open now and runs until 5pm on Friday, 19 December 2025. The Council is asking for feedback on local bus services - whether residents currently use buses or not.
Buses are a crucial part of Bedford Borough’s transport network, providing vital connections to employment, education, retail, social events and healthcare. They are a lifeline for those who rely on them and a sustainable alternative to car travel. Bedford Borough Council invests significant funding into bus services to help maintain connectivity across communities, manages the concessionary travel scheme for older and disabled residents, and is responsible for maintaining bus stops and passenger information. The Council also works in partnership with the three main bus operators - Grant Palmer, Stagecoach, and Uno - and other stakeholders to ensure services reflect the needs of the community.
The Bus Survey 2025 seeks to understand residents’ experiences and perceptions of bus travel, with a particular emphasis on exploring the reasons why people may not be using bus services and identifying any barriers that prevent them from doing so.
The survey takes around ten to fifteen minutes to complete and is available online at www.bedford.gov.uk/consultations
Councillor Nicola Gribble, Portfolio Holder for Environment at Bedford Borough Council, said, "Your input, whether you use buses or not, is vital in helping us to build a clearer picture of how residents travel and what influences their choices. We know that bus services are an essential part of connecting people to work, education, leisure and community life, and we encourage everyone across the Borough to take part in this survey. By sharing your views, you’ll help us and local bus providers understand people’s needs more fully."
Paper copies are also available with a free return postal address from Bedford Borough Libraries, local Better leisure centres, Bedford Borough Hall reception, Bedford Borough Hub on Horne Lane, and the Bedford Borough What’s On Visitor Information Centre on Silver Street. Paper responses should be returned by Friday, 16 January 2026.
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