Worried about becoming homeless?

If you are worried you may be about to become homeless, please contact us straight away.

If you think you may become homeless

The sooner you contact us the more likely we will be able to help you and prevent you from becoming homeless.

you have been asked to leave by friends or family within the next 8 weeks
there is a breakdown in the relationship with your landlord or the person you are living with
you are being evicted, for example, you have been served a Section 21 eviction notice
you are experiencing domestic violence in your home
there is any other reason that puts you at risk of homelessness within the next 56 days (8 weeks)

Please call us on 01234 718058:

In an emergency outside of these hours, please call 01234 267422.

If you are homeless and eligible for our support, we will arrange an appointment with one of our Housing Assessment and Advice Officers.

We will then create a Personal Housing Plan to help you find a place to live and address any other issues affecting your housing.

Your Personal Housing Plan may include:

Providing confidential and impartial advice about your tenancy, including illegal evictions and harassment.
Mediating with your family or friends to try to keep you in your home with them.
Arranging support to keep you in your tenancy.
Helping you claim housing benefit to clear rent arrears and prevent your eviction.
Finding out whether you are eligible for a grant to reduce or clear rent arrears, or to use it as a deposit for a private rented property.