Panel
- Craig Austin, Bedford Borough Council
- Sarah Stevens, Bedford Borough Council
- Steve Wilson, Environmental Protection Group
- Wayne Walton, Rockall Safety
- Claire Halliwell, Bedford Borough Council
- Antigua Riley Corion, Bedford Borough Council
Mayor Tom Wootton welcomed residents to the meeting, inviting those in the room to reflect on what work has happened to enable residents to go home, and discuss what is being done as we move forward in recovery.
Updates from the Panel
Additional Monitoring Wells and Monitoring Works (Steve Wilson)
Additional investigation and monitoring works are required (which have been explained previously in the risk assessment report) to understand where the gas is in the ground and what level of risk there is as we move forward in recovery from this incident. We will drill monitoring wells, the majority of which will be drilled at shallow depths. This will include a series of holes to depths of 5 metres, to 15 metres, and one hole that goes to 50 metres.
This staged approach is important for us to understand what is happening in the shallow ground and if there is any long -term risk. The work is also designed to understand what other works may be necessary to make sure that residents are safe and do not require in-house gas monitoring. Once these additional works have been completed, we will put equipment on the top of the monitoring wells.
We have been speaking to contractors regarding the drilling of the monitoring wells, before beginning the procurement process. This process will take time, due to legal issues which we must work through so that we can get access into the land. (This is the case both for the estate, and for the green spaces around local pathways).
We now plan to collect further information to investigate the current levels of gas in the ground and plan the best way forward. One company we have been talking to have a system which involves using of a special camera which counts molecules of methane that are in the air. The camera would on a trailer which raises up into the air, takes pictures of the ground, measuring methane emissions their concentration in the air.
The other thing that we want to do is to put permanent continuous gas monitors around the top of the borehole so that we can measure the emissions and get a much better understanding of how fast the gas is coming up the borehole. We need that information to inform the long-term risk assessment.
With regards to monitoring on site, we are still doing the monitoring, MRSL are monitoring around the top of the borehole and around the estate, readings are stable, and there is no indication that things are getting any worse. British Geological Survey are still doing their surveying around the estate, monitoring in the steel spikes that have been installed in the ground and just above ground level at set locations.
In-house monitoring alarms (Sarah Stevens and Wayne Walton)
Update on installations
88 plug-in devices have been installed across 44 homes. Since we last met, we have done additional works in two more properties which have allowed occupants to move back into their homes. We are still working with a small number of households that are not yet back in their homes, because they need those more advanced monitoring systems. We continue to work with Rockall Solutions to develop those, and we are hopeful that over the coming weeks we will have everyone back into their homes.
We want to thank all residents for how accommodating you have been. All households with monitoring devices installed should also have access to the Blackline Safety portal (the online web tool). If you have any questions or concerns about the portal, or about the way that the devices work in your homes, please let us know.
The technical cell still meets twice a week, reviewing the data for all alarms as well as the other monitoring data. We have also been conducting tests in homes, and testing the emergency protocol so that as a partnership can be confident that all partners know what they should do in the event of an alarm activating. We have the offer of a test, and we are happy to accommodate these to provide extra reassurance over the coming months to any residents.
Learning from alarm activation on 6 January 2025
There was an alarm activation on January 6, where Wayne Walton and I were on site doing some installations, meaning we were able to observe how the response protocol worked in real life. The fire service was notified by Blackline Safety, the family within that household used alarms appropriately and they engaged positively with Blackline Safety, followed all of the instructions and made their way to that evacuation point. The feedback from partners is that the protocol worked well, the fire service was deployed in line with protocol, supported by the police, Cadent, and my officers in terms of offering advice and support to the family.
One issue raised was that the alarm was activated at quite a high level. To better understand the issue, the device was taken out of the house, sent away for testing and replaced with a new device. Blackline Safety have since informed us that the device was working correctly at the time that it activated, but that it did not detect methane. From the subsequent tests, it appears that this may have been caused by a plug-in air freshener device within the property. We have shared some advice on the website around the use of similar devices in the house.
It is incredibly unusual for this to happen, but the tests do confirm that the chemical composition that activated the alarm was something very similar to a standard household air freshener. We have since done additional work to review the protocol and the response that took place on that day, and residents are also welcome to share any feedback too.
(Wayne Walton) We were fortunate to be on site at the time and so this enabled the speed of our response getting the device to Blackline Safety for testing. On my way home the following day, I bought the same air freshener and tried to replicate it at home and could not. The gas levels jumped straight to 58% and dropped off again. Normally, you would see a gradual build-up if it was natural gas, and it would get to an alarm point; this was very instant, then nothing.
Roadmap (Craig Austin)
Went through the timeline as shown in the PowerPoint slides, noting that the actions being undertaken to install monitoring wells is very complex. Conversations have taken place with the executors of the estate and their representatives, and it is in everyone’s interest to be able to do these additional monitoring works. Communication with the estate to reassure them will continue.
Feedback and residents' associations (Claire Halliwell, Antigua Riley Corion)
As previously discussed, forming a residents’ association would enable residents to have a louder collective voice at these meetings. Through our ongoing communication with you, we understand outstanding issues as being:
- insurance implications
- mortgage advice (such as what happens if you decide to sell your property)
- the impact on legislation and what that looks like in the long term.
In the PowerPoint slides there is more information about setting up a residents’ association and we would like to understand what the appetite is for one. The Council is here to support residents, and if there is interest in moving forward with a residents’ association we would like to hold an information session where you can come, ask questions about what one might look like, and start to think about what support you would need from us.
There are two types of residents’ association - informal and formal.., Either will enable you to have a stronger shared voice that can assist with lobbying and making decisions going forward. A formal residents’ association is made up of a larger percentage of the group and there is a little bit more that we have to do in terms of governance.
Questions and answers
Comment from resident: I would like to say that the report that Steve Wilson wrote, in terms of the overall risk, was an excellent report and very informative. At the tail end, it highlights what you've said tonight about the various steps you're going through, and it did highlight that the ultimate goal is to get an acceptance certificate where it effectively signs off that the land is now back to a safe situation. I have not heard that mentioned tonight as the final goal of the plan, and to me that is the final goal of the plan, to get to that document.
Reply: (Steve Wilson) The aims that I stated in that report are still there and still stand.
Question: What inferences can be drawn from the fact that the gas that is coming around the borehole is stable? I am wondering whether there might be a small leak in the borehole and therefore it is not just entrain gas, but entrain gas plus a bit more? Or would you expect it to be still stable with entrain gas?
Answer: (Steve Wilson) It could be entrained gas, but the purpose of the investigation is to prove or disprove that. We think that gas got came up the borehole and then spread it a shallow level underneath the clay layer. There could be a significant volume of gas in there that is now coming out slowly, so it could be that entrained gas. Equally, it could be that there is a leak on the actual sealing itself. The purpose of the investigation that we are doing is so that we get a much better understanding of that, so that we understand the risk.
Question: Is it possible to get the green fence in Wagstaff Close, with access to the site, put back up?
Answer: (Craig Austin) We will get somebody to have a look at it and see if we can.
(Sarah Stevens) The fence was falling quite a lot, so thanks to residents for letting us know. It was put in by the contractors that the police were using when the damaged building was removed. I have had some conversations with them about ensuring that it is stable And I am happy to take that forward.
Question: In terms of drilling or making boreholes for further monitoring wells at different levels, are you thinking of doing that borehole drilling in relation to the cordon zone? Or will it be just in the area where the original borehole is? And what is the timescale for this work?
Answer: (Steve Wilson) The main focus is around the borehole itself, but we have got proposed locations that are outside the garden area of 7 Cleat Hill as well. It does not presently cover the full extent of the estate.
(Craig Austin) We cannot provide a timescale at present, as we are working with the executors of the estate in relation to that. However, it is in all of our interest to get this work done.
Question: Regarding EWR, it was mentioned that they were going to be doing boreholes. If I remember the Mayor said that they were not going to do any drilling of boreholes for three months, are we coming to the end of that time?
Answer: (Mayor Tom Wootton) Yes, we did get a letter from them saying they were going to have a moratorium on any drilling along the north Bedfordshire route, which comes to a close quite soon and I think that is something we can chase up with them again. We have a series of meetings in our diaries with East West Rail, and the Chief Executive and I will follow this up.
(Steve Wilson) Shortly after I had been asked to advise or join the technical cell, East West Rail approached me independently and asked me to advise them on how they could drill those boreholes safely and whether they could drill the boreholes. I am currently going through the procurement stage with them and I am waiting on them to send information for me to review, so I have not done any work for them yet in terms of advising them on how and if they can drill the boreholes.
Question: Am I right in saying the monitors will stay with us? As I understand the monitors are on a 12-month contract?
Answer: (Craig Austin) The monitoring that we put in place is for your safety, we will be there to support you and these measures will be in place until we can implement other measures to enable us to be able to say it is safe and to give you the assurances mentioned earlier.
(Steve Wilson) We obviously need access to the garden of 7 Cleat Hill to be able to drill the holes around the well, and we do need that information. But as I said, I am trying to think of alternatives where we can start drilling some of the boreholes in advance of getting access to that address.
Comment from resident: I heard a rumour, and it may or may not be true, that the housing developer at the top of Cleat Hill, the site that drops down in the valley, that they had some kind of gas escape, gas leak or hit some gas.
Reply: (Laura Church) We have not found any truth in that rumour. We have followed up with the Fire Service and with the developer. We have not found any information that supports it, but if anyone has information that they can give us - some dates or anything that we can look at into a bit more - we will look further into it.
(Steve Wilson) There is no evidence that there's been a gas leak there. What might have started it is there was an old brick pit on part of that site and when they did the site investigation, they did investigative bore holes to understand what was in the ground for the estate, and they installed gas monitoring wells in that site as well. They did find some carbon dioxide and maybe a little bit of methane, which is not unusual in what is called ‘made ground’ as it is fill material that they put back in. Those houses that are built over the top of the quarry have got gas membranes in the houses to stop that gas coming up into the houses, so it wasn't deep gas, but I suspect that that is how that rumour has started.
Comment from resident: From the risk assessment, it said 7 Cleat Hill possibly had a well. Is that confirmed? Also, with the boreholes that are going to be dug, my concern is whether there is any drainage system connected alongside that well?
Answer: (Steve Wilson) It has not been confirmed. The Police and Fire Service did some geophysical surveys, and have explained that they have potentially found the location of a well, but it is not proven at the moment. In terms of drilling the boreholes, the prime consideration is health and safety. Part of the purpose for the the geophysical survey was to also see if there were any shallow trenches across the garden, because we need to keep an open mind and to see if there is something else that could have caused it.
Question: Why are the monitors placed at floor level and not placed in the ceiling as methane is a thin gas?
Answer: (Steve Wilson) It is a common misconception that in these situations methane rises to the ceiling and that is where you should put the monitors. The best place to put those gas monitors is at floor level, so you get the earliest advance warning of gas coming in; that is accepted practice in the industry where you put them into houses..
Question: The air freshener contains classical gases, one of them being the octane. From what I have understood is that octane linked to petroleum gas? In which case why do not air fresheners obviously give out that petroleum? Is there any other confidence that you can give me that that air freshener really did trigger the alarm, and it wasn't another gas because the methane detector can only detect methane.
Answer: (Wayne Walton) I am not a manufacturer of air fresheners, but anything that you spray normally is propelled by a gas under pressure and air fresheners are no different. It has a time delay where it is forcing a mixture with gas out of a minute hole. If you read the back of it, it lists a dozen gases that are in there, all of which are heavy gases. It was more about the confidence for me in the air freshener that triggered that alarm.
We cannot say with 100% confidence that it was the air freshener that triggered the alarm because we could not prove it; Blackline Safety tried to test it, and I personally bought one and put my G7 under it for two days and couldn't replicate it. What we can determine is it was not natural gas because it did not show up at all as natural gas. The sensor that is in the G7 does a range of gases, methane is one of those, natural gas is one of those and it did not detect that. We are 100% confident it was not a natural gas leak, and we can prove that because we have tested it, and we know it wasn't, and the readings from the sensor tell us that.
(Steve Wilson) In addition to what Wayne explained earlier, you do not just get a spike if it was coming from the ground, and you would get a gradual build-up and a gradual decay afterwards. The other thing is that literally within minutes of that alarm going off, MRSL went in there with two individual gas meters and did not find any evidence of methane in the house anywhere, and later on Cadent went in with a third meter, which was a different make to the two that MRSL had.
(Sarah Stevens) It is worth noting that there was more than one device in that house and the other devices in the house remained at zero throughout the entire event and all of the devices in neighbouring properties remained at zero throughout the event as well. What we do have is just one single device that spiked very suddenly and then returned. The advice from Blackline Safety is that you take the monitor with you, so as soon as you would leave the house, that particular device is no longer giving an accurate reading of the property, but the two other devices in that property were working throughout and didn't record anything, so we were not relying just on that one device. We did look at the readings for all the neighbouring devices and the devices that were in the home at the time that the alarm activated.
(Steve Wilson) As part of the response we also asked BGS to go and monitor around the garden and the area of the house on the following day and there was nothing that indicated that the gas emissions had increased. Everything was at background levels in the garden.
Question: Can we get a list of the seven gases that the detector also picks up?
Answer: (Wayne Walton) Sarah has the data sheet from the manufacturer, but I can send it again if needed.
Question: On the activation of the alarm on 6t January, among other things, one of the things that was quite concerning was the length of time that the residents were out of the house for. In terms of the refining the protocols, what lessons might be learned from this?
Answer: (Sarah Stevens) We have been honest over the way that we have been learning a lot of this with you.
When that alarm activated whilst the immediate response protocol worked seamlessly, the fire service attended quickly, we had not entirely thought through what that next step would be. We have learned a lot from that exercise, that interaction with Blackline Safety, and the technical report that was then put together. Whilst we hope it will not happen again, we have absolutely taken on board learning points..
Comment: I appreciate it is always complicated for executors and probate, but I feel slightly perturbed by the fact that you are in a position where you are having to navigate this road with them in order to gain their confidence and permission. It feels a little bit like we are hostage to fortune with these guys as they do not live in our roads. We need access and way through and that is for the good of the wider community, and I think maybe they don't grasp that.
Answer: (Craig Austin) I hear what you are saying, and I feel a similar frustration myself. The important thing is that we have those conversations and do what we can to move things forward.
(Laura Church) As Steve also outlined, we are also working on other options as well, but we would prefer to work with the family as that seems a better option.
Question: By post we have been given an opportunity to submit a victim personal statement. From this can we infer the police do anticipate bringing criminal charges?
Answer: (Laura Church) We will need to ask the Police to reply on that one and do a follow-up.
Question: Richard Fuller MP received a letter from Alex Norris MP, Parliamentary Under-Secretary of State, where he said that in special circumstances and for a limited geographical area the Council can withdraw permitted development permission. Are the Council considering this?
Answer: (Laura Church) I do not think we have seen a copy of that letter, but it is something that we will look at. I we would want to be clear about the advice that the Under- Secretary of State has given.
Question: I live at 3 Cleat Hill and have a wonderful view of the borehole and the blue scaffolding tower which is stuck there. I would have thought most of the people would not want that constant reminder of that tower there, could it be removed?
Answer: (Paul Bradley, HSE) the scaffold belongs to the builder, it does not need to be there for any purposes that I can suggest. It would need police permission to remove it because it may or may not be part of their investigation but there are no objections from myself.
(Laura Church) We will follow up with the Police on the status of the scaffolding stack and and whether it could be removed.
Question: You mentioned there was a possibility of a well at 7 Cleat Hill, will there be a check to see if I have one on my property?
Answer: (Steve Wilson) The only well is shown on number 7, as marked on the historical maps. If there were two wells there, it would be unusual for the OS to not mark them both, and again, it's delving back in history. As you said, it is not beyond the realms of possibility that they were sharing the well as well. But the first thing is to understand whether it is the well at number 7 and then we have to look at the risks to the other houses, but that is why we have got the gas monitoring in place.
Closing remarks from Laura Church
Laura asked the room if they found it helpful to bring everyone back together again for the panel to give residents an update of where we are. Laura noted that the suggestion is that we bring residents together when there is something important to update on, but added that we would welcome some further thoughts from residents about how we communicate and how you might want to work together on the other issues going forward that we haven't yet concluded. She thanked everyone for attending and said she would like to echo all of Sarah's comments, noting that residents have been through a lot with us and residents have responded really positively when we have asked for information and when we have asked questions.
Mayor Tom Wootton formally closed the meeting and thanked everyone for attending.