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Contact us

In line with measures announced by Government on 23 March 2020, if you need to contact Customer Services please stay at home and use:

There is computer access for residents at our Customer Services Centre on Horne Lane, Bedford but please only visit us in person if you really can’t access a computer from your home. Strict social distancing measures are in place at the Customer Services Centre.

You can find many of our services online. This lets you make a payment, report issues and request information at a time that suits you.

Such as:

You can also go to the service you want from our home page 

Customer Service Centre opening hours

Monday to Thursday: 8:45am to 5pm

Friday: 8:45am to 4:45pm

2 Horne Lane
MK40 1RA

Tel: 01234 267422


Can’t find what you need? 

If you still need to contact us, please see our list of services

Borough Hall Council offices

The Council offices at Borough Hall are open:   

Monday to Thursday: 8:30am to 5:30pm

Friday: 8:30am to 5pm

Borough Hall
Cauldwell Street
MK42 9AP

See our Customer Charter