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Self-isolation support

Why self-isolation is so important

Self-isolation is about protecting others and slowing down the spread of COVID-19. It's a legal requirement to self-isolate if you test positive or are told to self-isolate by NHS Test and Trace. You could be fined if you do not self-isolate.

Self-isolation prevents you from passing on the virus to your loved ones, the people you work with, your neighbours and your community.

Self-isolation is different to lockdown; none of the reasons why you can leave your house over lockdown apply to self-isolation. If you are asked to self-isolate, it is important that you follow the advice which is there to help keep you, your loved ones, and your community safe.

Anybody in your household could need to self-isolate with little warning so have a plan in place so you feel confident you could cope.

Help is available to support you to self-isolate if you need it

If you are worried about your finances whilst self-isolating you may be eligible for financial assistance, go to our Test and Trace support payment page to find out if you are eligible.

Our financial help for residents page has information to help residents who may have a lower income at the moment due to lockdown measures.

If you’re in self-isolation and have no family or friends to help with food shopping, our help with food shopping and prescriptions page has lots of information to help you.

Take a look at our wellbeing pages for advice and suggestions on how to take care of your physical and mental health both during, and after your self-isolation period. 

If you need help during your self-isolation, have no family or friends to support you and can’t find what you need using the links on this page, then please call us on 01234 718101 or email

Checklist for self-isolating safely

You can also see our 10 point checklist for self-isolating safely.