Skip to main content

Telecare is a range of equipment, including pendant alarm, falls detectors and movement sensors that can promote your safety within your own home.

The Telecare Service will provide you with a specialist assessment and identify the most appropriate equipment to meet your ongoing needs. Bedford Borough Council works in partnership with Grand Union Housing Group, who will install and demonstrate the equipment on our behalf.

We can also provide guidance and advice about other services that Bedford Borough Council can provide, or signpost you to other organisations.

There is no charge for the Telecare equipment if it is considered an eligible need following the assessment. However, the equipment relies on a landline to be in situ and allow both incoming and outgoing calls. 

If, following the assessment, we do not feel that Telecare is appropriate for you, we will signpost you to other services and discuss any potential costs that may occur.

We are available from 9am to 5pm (Monday to Friday). 

If you would like to make a referral please contact us on Tel: 01234 228328