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Advice for children and young people

Talk to us

If you are being abused or you are supporting someone who has experienced abuse, please get in touch with us – it’s free and you don’t have to say who you are. You can get help in any of these ways:

Ring the Duty Social Worker on 01234 718700, Monday to Thursday 8:50am to 5:20pm and Friday 8:50am to 4:20pm. Call the emergency duty team on 0300 300 4200 at night and weekends, and tell them what is happening.

In an emergency – ring the police on 999. 

You can also ring Childline on 0800 1111 or visit Childline.

If you don’t want to talk to someone you don’t know, you can ask an adult that you trust, like a teacher or youth worker or even a friend, to make the phone call for you. 

When people are working with children they have to follow set procedures, but they will explain to you what they will do and should be able to support you through the process.

National organisations for you to contact and give advice 

Below are some other helpful websites that you may want to have a look at.

Read up on the different types of abuse, get advice and have a look at the organisations that can help on the Disrespect NoBody website.

Victim Support has launched a website offering information and support to children and young people affected by crime


Childline is the free, 24-hour helpline for children and young people in the UK.

Children and young people can call the helpline on 0800 1111 about any problem, at any time - day or night.

You can contact Childline about anything - no problem is too big or too small. If you are feeling scared or out of control or just want to talk to someone you can contact Childline.

Childline provides free confidential advice and support for all young people up to 19 years old. Whatever your worry, Childline counsellors are here to help. Speak to them by phone, online or email 24 hours a day.

Watch this video to see what happens when you call Childline. You’ll speak to someone who takes your details and puts you through to a counsellor. The number won’t appear on any bill (landline and mobile).

Childline also has a free app called Zipit. If you’re feeling uncomfortable when someone’s trying to get you to send them naked images of yourself, Zipit helps you take control of the situation with smart comebacks to flirty requests.


Barnardo’s has published the set of advice leaflets, available to download for parents, professionals and young people across the UK.

Sexual exploitation affects thousands of children and young people every year. We can all play an important role in reducing that number, helping to cut children free from this abuse.


The NSPCC (National Society for the Prevention of Cruelty to Children) is the UK's leading charity specialising in child protection and the prevention of cruelty to children.

Thinkuknow is a website designed to raise awareness of the dangers of the Internet.

Action for Children

Action for Children supports and speaks out for the most vulnerable children and young people in the UK. We offer help and support for disabled children, young people, children in care and family support.

The Childhood Bereavement Network

The Childhood Bereavement Network is a national, multi-professional federation of organisations and individuals working with bereaved children and young people. We believe that all children have the right to information, guidance and support to enable them to manage the impact of death on their lives.

The National Youth Advocacy Service

The National Youth Advocacy Service (NYAS) is a UK charity providing children's rights and socio-legal services. They offer information, advice, advocacy and legal representation to children and young people up to the age of 25, through a network of advocates throughout England and Wales.

Victim Support

Victim Support has launched a website offering information and support to children and young people affected by crime.