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How we can help parents

We offer a wide range of services including:

  • A telephone help line with advice on parents' rights, including mediation and tribunal appeals 
  • Impartial information, advice and support.
  • A range of leaflets on different aspects of special educational needs and disabilities 
  • Contact details of voluntary organisations and support groups 
  • Help with filling in forms and writing letters 
  • Help with reading through and understanding reports 
  • Support for parents/carers in meetings with schools and the Local Authority
  • Access to an Independent Supporter to guide you through the Education, Health and Care Plan process.
  • Help with preventing and resolving disagreements between parents and their child's school and/or the local authority