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Household Waste Recycling Centre acceptance and access policy

Bedford Borough Council has revised the permit scheme to effectively manage the site and comply with social distancing guidelines issued by Government. Information requested for the processing of permits will be stored by the Council on a database and will be used to manage the scheme.

Where monitoring of the scheme identifies misuse, the Council reserves the right to issue warnings or ban users from the site. Any abuse or violence towards staff will not be tolerated and will result in the offender being banned from site indefinitely. The site is monitored by CCTV for the purposes of crime prevention and public safety. The images are controlled by the site contractor.

Site rules

  • Do not visit the site if you, or a member of your household, have symptoms of COVID-19 or are self-isolating. Waste from such households should be double bagged and kept securely for a minimum of 72 hours before disposal in the black lidded rubbish bin.
  • Be prepared to queue for entry to the site, we will be operating on a ‘one in, one out’ basis.
  • At the booking in point please ensure you have your proof of address ready to display to staff and make sure your vehicle windows remain closed. If you change the vehicle you intend to bring you must contact Customer Services on 01234 718013 as soon as possible to amend your booking. We cannot guarantee that your booking will be amended in time for your appointment where we are advised on the same day.
  • Bring gloves when you visit site. Put them on when you get out of your car and take them off before you get back in. If they are reusable, bring a plastic bag with you to take them home in. If you use disposable gloves or wipes please put them in the general waste container on site after you have deposited your last item.
  • We recommend that you wash your hands before you visit and when you get home.
  • If it took two people to load any heavy items into your vehicle, then you should ensure two people visit site, as staff will be unable to provide assistance unloading vehicles.
  • No commercial business waste will be accepted.

Waste type restrictions

Please ensure you only bring the items in the left hand column below:

Yes please

No thanks

General rubbish (black lidded bin eg excess black bags, broken furniture and toys)

Soil

Garden waste (green lidded bin eg hedge prunings)

Tyres, chemicals, batteries and gas bottles

Recycling (orange lidded bin eg plastic bottles/tubs/trays, paper, card/cardboard, aerosol cans, food tins and drinks cans)

Textiles (eg clothes, shoes)

Large domestic appliances eg fridges, freezers, cookers, washing machines, tumble dryers

TVs and computer monitors

Small electrical appliances

(eg microwaves, kettles, toasters)

Fluorescent tubes

Hardcore and rubble - up to 3 items.

(1 item = 1 bag of 100L capacity) eg broken tiles, bricks, ceramic sanitary ware (sinks/toilets)

Plasterboard (up to 3 sheets of plasterboard only)

Paint

Wood

Metals

Glass

Oil – cooking and automotive

If you bring any unaccepted materials you may be asked to take it home with you again.

You must pre-sort all waste before bringing it to the site to ensure that the maximum can be recycled/reused and to reduce queues.

Vehicle type restrictions

Only cars, 4 x 4s and small vans (eg Combo van up to 1,500kgs) are allowed on site. The following vehicles will not be permitted access to the site:

  • Vans over 2,800kgs GVW
  • Trailers
  • Any vehicles with more than 4 wheels
  • Any ‘tipper’ vehicle

For the safety of all site users please keep children under 16 and pets in cars whilst using the site.

If you have a comment or complaint about the site or the service please complete our online customer feedback form.

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