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Redwood Grove – Information

This article has been updated

Support for Residents:

If you or someone you know have been involved in, or affected by, a traumatic event, then it is likely that you will suffer short-term effects. The NHS have produced a useful leaflet about coping with stress following a major incident.

The Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You can call the Samaritans free any time, from any phone, on 116 123.

Locally, Mind BLMK also host a Crisis Café. The café provides support and a safe place for anyone experiencing a mental health crisis. It offers free help and advice for anyone 18 or older. The café is at Florence Ball House on Bedford Health Village, Kimbolton Road and is open from 5-11pm every day of the week, 365 days of the year.

The Crisis Café service is by appointment only and these can be made by telephone on 01525 722 225 or by emailing during the hours listed above.

Red Cross are available to help if you feel lonely, worried or need access to food and medication. Call free and confidentially, 10am to 6pm daily - 0808 196 3651.

Royal Mail are currently holding post for residents of Redwood Grove at their Bedford Delivery Office. Those affected can collect their mail from the office during opening hours, provided they are able to supply a form of identification. If you're a Redwood Grove resident and do not have identification, please call 03452 667959 before visiting for support. You can view the Bedford Delivery Office opening hours on the Royal Mail website.

Emergency Assistance Centre:

From tomorrow morning (Wednesday 6 July) there will be an Information Centre at the Harpur Suite, in Bedford Town Centre as the Emergency Assistance Centre at the John Bunyan Centre will be stood down later this evening (Tuesday 5 July).

The Emergency Assistance Centre was set up following the fire at a block of flats on Redwood Grove, Monday 4 July, for people who have been evacuated and need support. Everyone that that attended the centre who were unable to return home were successfully accommodated and provided with food, drink and clothing, thanks to a number of donations.

The Council will continue to support and engage directly with those affected. You can call 01234 267422 to speak to an officer – you will be directed to an emergency number outside normal office hours.

Bedfordshire Police have set up an information centre for people to get in report any concerns or find out about family members, please visit or call 0800 051 6085.

Mayor Dave Hodgson said, “My heart goes out to the family and friends of all those affected by the terrible incident at Redwood Grove.

“I would like to thank Bedfordshire Fire and Rescue Service, Bedfordshire Police, East of England Ambulance Service NHS Trust, Bedford Borough Council and everyone who have been helping residents and continue to do so.

“Bedford Borough residents have again shown their incredible generosity with a number of donations and collections for people of Redwood Grove, but we have more than enough now and cannot take any more. Thank you to everyone who has donated or called to offer their support and assistance.”

Anyone that has collected donated food or other items may want to donate them to local charities where they can be used to help other people in need.