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Data Protection

The Council has signed up to the Bedfordshire Information Sharing Protocol between partner organisations providing services to Bedfordshire residents. 

Please read this protocol together with the revised legislative provisions of GDPR and the Data Protection Act. 

Subject access requests

You can request access to personal information held about you by Bedford Borough Council, under the General Data Protection Regulation (GDPR) Data Protection Act 1998 (DP Act 2018),

To request a copy of any of your information Bedford Borough Council holds, please complete the Subject Access Form and post to:

Freedom of Information
Riverside Building
Bedford Borough Council
Borough Hall
Cauldwell Street
Bedford
MK42 9AP

Please note original identity bearing your name is required, ie passport, driving licence, birth certificate (or certificated copy) or at least two official letters such as from a utility company, with the signed letter or copy of the online form.

You can also do this at the Customer Services Centre on Horne Lane, Bedford (the old Civic Theatre) with your documents, where staff will be pleased to help.

Alternatively, you can email your requests to Freedomofinformation@bedford.gov.uk

Please see our guidance note here or visit the Information Commissioner's Office for further details.

Data subject rights

You have a number of rights in relation to the data that we hold about you. 

use this online form to make a request about the data we hold about you:

 Data subject rights request

If you would prefer, you may print off and complete a downloadable form (Word, 83KB).

You can help us by providing all the information we will need to identify the individual’s data in our records and to manage any request.

Once complete, please send the form (if you have chosen to complete the downloadable form) together with the required identification, which is also required if you have completed the online
form to:

Data Protection Officer
Bedford Borough Council
Room 326 Borough Hall
Cauldwell Street
Bedford MK42 9AP

You can also do this by visiting our Customer Service Centre, Horne Lane Bedford with your documents where staff will be pleased to help.

Alternatively please email dpo@bedford.gov.uk with full details of your request or for further information or advice.

Please see Privacy Statement for Requests made under Data Subject Rights

Correction of data (the right to rectification) 

Please let us know if you believe that any information we hold about you is incorrect and how we can correct that data. Please be as specific as possible.

Removal of data (the right to erasure)  

Please let us know if there is any specific data that we hold about you that you would like deleted. Please be as specific as possible.

There are many circumstances that may mean that we are unable to meet your request, not least our regulatory obligations to retain data. We will let you know if this is the case.

Stop processing personal data (the right to restrict processing) 

Please tell us what you would like us to stop doing with your personal data and why. For example do you want us to stop working with your data until it has been corrected? Do you believe that we do not have a lawful reason to work with your information? Please be as specific as possible. 

This is not an automatic right and only applies in certain circumstances, we will let you know if this is the case.

Transfer of data (the right to portability)  

Please let us know what information you would like to transfer and to whom. Please be as specific as possible. 

We will only provide you with information that you have provided electronically. We will not transfer information that has been provided by someone else on your behalf or provided by another means e.g. paper forms.

Objection to processing (The right to object) 

You have the right to object to our processing of your data in a number of circumstances, for example if we deem it necessary for the public interest. If you would like us to stop sending you direct marketing please let us know. Please be as specific as possible.

Rights in relation to automated decision making/profiling

Please let us know if you would like us to explain how we profile you or make automated decisions about you using your personal data, whether you would like to know the logic behind these or if you would like us to stop such activities and why. Please be as specific as possible.

Bedford Borough Council ensures any personal data collected will be retained securely for as long as necessary and only used for legitimate Council activities to facilitate the delivery of Council services, or for the purpose of preventing and/or detecting fraud and/or crime, in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.