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Change in circumstance

Please inform us immediately if there is any other change in your circumstances. If the Council are not told promptly this can result in an overpayment of Housing Benefit. 

The following are some common changes:

  • A reduction in your hours at work
  • Increases in private pensions
  • Inheriting money
  • Capital increasing over £16,000
  • Proof of any child care costs
  • Having a baby

Tell us about a change in circumstance

Change in income

Please inform us as soon as possible if there is a change in your income. If this is a beneficial change to make sure your entitlement is correct please inform us within one month of the change otherwise you may lose the benefit you were entitled to. To make this process easier please provide the following information for any change:

  • Confirm the date of the change
  • If your wages have increased or decreased provide your next five weekly or two monthly wages slips showing the change
  • Provide up to date proof of changes to any Private Pensions
  • Provide up to date proof of changes to any state benefits
  • Provide your up to date tax credit award letters as soon as received
  • Provide proof of the changes in child benefit as soon as received
  • Provide proof of up to date student income as soon as received
  • If any income stops provide proof of the date it has ended as soon as possible

Moving house

Please tell us as soon as possible if you are moving house. We will need the following information:

  • Confirmation of the date you have moved into your new house after you have moved in.
  • Your new tenancy agreement.
  • A completed rent details form for your new property.

Change in your household

Please inform us as soon as possible if there is a change in your household. If this is a beneficial change to make sure your entitlement is correct please inform us within one month of the change otherwise you may lose the benefit you were entitled to. To make this process easier please provide the following information for any change in or out:

  • People moving in
    • Confirm the date they moved in.
    • Proof of date of birth.
    • Proof of National Insurance Number
    • Confirm their relationship to you
    • Proof of all their income
    • Proof of any capital they own (if the person moving in is your partner)
  • People moving out
    • Confirm the date they moved out.
    • Provide a forwarding address.

Non-dependant deductions

Anyone who lives with you and is over 18 who is not your partner, dependant child, joint tenant or sub-tenant, is called a "non-dependant" and they are expected to help towards your rent. An amount is taken from your Housing/Council Tax Benefit – even if you do not get any money from them. The amount that is deducted depends upon the non-dependant's age and income.

Staying in hospital

As soon as you can please inform us if you are in hospital for a significant period of time. We are able to pay Housing and Council Tax Benefit for a period of up to 52 weeks whilst you are in hospital. We will however, require a statement from you or someone who has the authority to deal with your affairs telling us that you intend to return to the property.

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