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Housing Benefit

Housing Benefit can help you pay your rent if you’re unemployed, on a low income or claiming benefits.

It is being replaced by Universal Credit.

However, you can still claim Housing Benefit if you:

  • live in 'supported exemption accommodation' which is generally a hostel or sheltered accommodation.
  • are of State Pension age but check because this changes if you are a couple and only one of you is of State Pension age
  • qualify for or get the severe disability premium

If you are already on Housing Benefit, you will remain on that benefit until your circumstances change.

Please note: Housing Benefit is managed by the council. Universal Credit is managed by the Department of Work and Pensions (DWP).

If you receive Housing Benefit or Council Tax Support you must tell us if your circumstances change as it could affect your entitlement.

Amount of Housing Benefit you can get

The amount of help you receive will depend on:

  • The amount of rent and/or Council Tax you pay
  • Whether anyone else (such as lodgers or grown-up children) lives with you
  • The amount of money you have coming in each week
  • The amount the Government says you need to live on
  • Any savings of other assets eg an interest in another property

How we pay Housing Benefit

We pay Housing Benefit every two weeks in arrears and this is paid direct to the tenant. We make these payments by BACS directly into your bank account; so please ensure that you provide us with your up-to-date bank details.

For those claimants who have their rent paid directly to their landlord, we pay them every four weeks in arrears. 

You can request for the claim for benefit to be backdated for up to 1 month, however you need to show continuous good cause for a backdate to be accepted. Good cause is a reason to why you did not claim earlier. Please provide as much evidence as possible to support your request. Remember we will need proof of all your income and capital for any period we consider backdating for.

If you or your partner are the qualify age for pension credit, you can request for the claim to be backdated for the previous 3 months without having to show continuous good cause. We will need proof of all your income and capital for any period we consider backdating for.