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Public Toilets

Bedford Borough Council provides a number of public toilets throughout the Borough. There are two types of toilets for use by the public. These are:

Toilets that are attended by cleansing attendants,some on a roaming rota and others on a 2 hourly visit.

Toilets which clean automatically, where the public pay to use the facility.

List & Map of Toilet Facilities in the Town Centre Area with Opening Times

 

Changing Places

Bedford's River Street multi-storey car park has a Changing Places disabled persons' toilet.

 

Radar Toilet Key

A Radar Toilet Key allows people living with a disability access to use disabled toilet facilities nationwide.

The Royal Association for Disability Rights (Radar) is a national charity that campaigns for the rights of the 11 million people in the UK with a lived experience of disability or health conditions and the Radar key scheme fits into the charity's objectives to promote freedom and choice so disabled people can lead the life they choose.   www.radar.org.uk

 

Who can get a toilet key?

There is no requirement to prove details of disability.  Parents and carers can apply on behalf of disabled children.  Husbands and wives can apply on behalf of each other.  Residents of ‘care homes’ and those consider to have a mental illness can also qualify.

 

The keys are given on trust that the applicant considers himself / herself or the person they are applying on behalf of to be disabled.  The above is the adopted policy by RADAR. 

 

How can I apply?

To apply, you can either download a radar toilet key application form or contact us using the details below.

Please also see our radar toilet key application notes for more information.

 

Who to contact

Bedford Borough Council

Customer Service Centre

2 Horne Lane

Bedford

MK40 1RA

 

Email: environmentalenforcementteam@bedford.gov.uk

Telephone: 01234  267422

For a map of Disabled toilet locations please click here

 

Community Toilet Scheme in Bedford

By introducing a Community Toilet scheme which covers the main shopping area this will strengthen the network coverage of toilets available for public use. The outcome of this would be to enhance the shopping experience and encourage those that may otherwise feel isolated at home to visit the Town Centre. Effectively a wider network of public toilets will reduce the barriers people may feel to visiting the town centre due to them believing they will not be able to find a toilet when visiting it.

 

A network of Council-operated public conveniences remains in place in the town centre, including facilities at Allhallows multi-storey car park (MSCP) by the Bus station, St Paul’s Square, Bedford Central Library and the Customer Service Centre. There are also several Automatic Public Conveniences (APC) in the town centre located on The Broadway, Melbourne Street and St Peter’s Street car park. The implementation of a Community Toilet scheme would not impact on the current facilities provided by the council.

 

Businesses joining the scheme will need to be asked to sign a simple agreement promising to provide the toilets and keep them clean in return for a financial contribution by the Council. This contribution is intended to cover the extra costs incurred by the business for any extra cleaning arising as a result of increased usage. Given this financial contribution, all conveniences will need to be inspected by Council staff and the facilities on offer noted, i.e. are baby changing facilities provided, disabled access, suitability for parents to take children, opening hours etc.

 

A contribution of £300 each year is suggested for a Bedford scheme. This level of contribution is based on the levels contributed by other similar schemes in the UK. The view from schemes already operating is larger businesses see their inclusion on the list as good for their community relations.

 

The locations need to be strategically chosen so that as wide an area of the Town Centre as possible is covered, however the Town Centre smaller businesses will not be excluded from this type of scheme.  However the level of donation paid will need to be reviewed and agreed per site following an inspection and the Council’s financial contribution will be dependent on how many, the standard and types of facilities offered. Successful businesses will be placed on the scheme.

 

The Council is aware some large retail premises provide facilities on behalf of many shops.  There may be a request for a payment and at a potentially higher level than the £300 proposed, which will be assessed and agreed following a site inspection.

Community Toilet Scheme - Approach Letter

Community Toilet Scheme - Sign

Community Toilet Scheme - Application Form

Community Toilet Scheme - Terms and Conditions

List & Map of Community Toilet Scheme and other Facilities in the Town Centre

 

Scheme administration

The scheme will be administered by the Council’s Environmental Services Team, for further information or a application please contact 01234 718060.

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For any concerns regarding the Public Conveniences please contact

the Environmental Enforcement Team on

Contact Email:  environmentalenforcementteam@bedford.gov.uk

Contact Telephone:    01234 718060

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