User Groups
BABUS - Bedford Area Bus Users Society
BABUS was founded in November 2005 and has three main
aims. They are:
- to represent the interests of bus users in
the Bedford area,
- to encourage people to use
buses,,
- to act as a focal point between bus users,
bus companies and local authorities
BABUS is one of a growing number of bus user groups across
the country, and has an interest in all bus services operating from
Bedford Bus Station. BABUS is affiliated to Bus Users’ UK, the
national watchdog for bus passengers.
For
further information on BABUS click here to visit their
website. Alternatively you can telephone
their 24 hour answering service on 0871 218
2287*, fax them on 0871 218 3293* or
email them web_info@babus.org.uk.
*Calls cost 10p/minute (inc. VAT) from a standard BT residential
landline, plus any call setup or handling charges. Other operator’s
costs will vary.
Passenger Focus
On 8 April 2008 the Secretary of State for Transport announced
that Passenger Focus would widen its remit to include bus passenger
representation in England. It will be representing bus passengers
in England, outside of London. Included in this remit are bus
services and scheduled domestic coach journeys.
Passenger Focus formally commenced work in April 2010
and continue to position themselves as the independent
national passenger watchdog; making a difference on the basis of
research and evidence.
The passenger helpline is open 8am – 8pm
Monday – Friday and 8am – 4pm weekends.
Telephone: 0300 123 2350
Fax: 0845 850 1392
Email: info@passengerfocus.org.uk
Write to:
Passenger Focus
FREEPOST (RRRE-ETTC-LEET)
PO BOX 4257
Manchester
M60 3AR
Bus Users UK
Bus Users UK is an independent group which was formed to give
bus passengers a voice. It has the ear of all the major bus
companies and a lot of the smaller ones too, of their trade
organisation and of the Government and local authorities. They can
often help if you’ve had a problem on a bus journey; please contact
the bus company first and if you’re still not satisfied then
contact Bus Users UK, telephone 01932 232574 Address BUS USERS UK,
PO Box 119, Shepperton TW17 8UX Email enquiries@bususers.org
Website http://www.bususers.org/