Door to Door
Door to Door is pleased to provide wheelchair accessible
minibuses for people unable to use public transport in the Bedford
area. Our aim is to provide a safe, accessible service for those
who are unable to use ordinary
public transport due to disability, either temporary or
permanent. Vehicles used are constructed for ease of access, even
if a wheelchair is required, all vehicles are fitted with a tail
lift and staff can escort you to or from your door if needed. The
staff and volunteers of Door to Door aim to provide at all times a
reliable, personal and friendly service, allowing added freedom and
We also have a similar service, called Wheels in Motion, which
uses wheelchair accessible cars and is aimed at those living in the
less accessible rural areas.
You can use Door to Door for many kinds of journeys. For example
you can use it to go shopping, visit friends or relatives, for
work, recreational or educational purposes. Door to Door can also
transport you to hospital for an appointment, but due to
difficulties ascertaining the length of stay, we regret we cannot
provide the return journey. However, we will transport you both
ways if you are visiting someone.
Bookings can be made for Monday - Friday, 8.30am to
The booking line is open Monday to Friday 9am - 1pm to make
journey bookings for the next day (Friday for Mondays), on 01234
832611. Advance bookings for medical appointments can be made up to
a week ahead by contacting our enquiry line on 01234 834933.
Passengers must register with the service before use.
Registration currently costs £25 for the first year and £20
annually thereafter. Each journey costs £1.50.
Please contact us on 01234 834933 to see how we can help you.
As a member of Door to Door you are able to request as many
journeys as you wish, but please bear in mind that we only have
limited resources and may not be able to meet all requests. We try
our hardest to meet your requested journey times, but sometimes
have to ask you to be flexible, so that we can better serve as many
customers as possible. Guide dogs and Assistance dogs are carried
free of charge, however companions/helpers/carers will be charged
the fare applicable unless a ‘Companion Permit’ has been issued by
Bedford Borough Council.
For further information please contact: 01234
Here to help
All staff are subject to enhanced checks with the Disclosure
& Barring Scheme (previously CRB). All drivers have undergone
training with the national Minibus Driver Awareness Scheme
(MiDAS)and are re-assessed regularly. In addition we are also
working towards all staff being trained in the national Passenger
Awareness Training Scheme (PATS) and being fully recognised by the
Bedford Borough Council ‘badge’ scheme.
Interested in helping Door to Door? Either as a driver or a
passenger assistant? Why not contact us on (01234) 834933 to
see what is available?
Door to Door is based at:
The Old School
or email us on firstname.lastname@example.org
For further information contact:
Enquiries: (01234) 834933