Residents who are pension-age and residents with
certain disabilities qualify for a national concessionary bus
pass. The pass allows free off-peak travel on most local
bus services anywhere in England. Bedford Borough pass
holders can also travel for a fare of £1.00 on most peak-time bus
services within the Borough.
Who is entitled to a pass?
You are entitled to a travel pass if you are a
permanent resident in the Bedford Borough area and
are entitled by age or have
an eligible disability (under the
Transport Act 2000).
How do I apply for a pass?
You will need to complete an application form and provide proof
you live in Bedford Borough and are entitle to a pass. The passes
will be produced by an external manufacturer and will usually be
posted direct to your home address. Please allow up
to three weeks from the date you apply to receive your
You can complete an online application by clicking on one of the
Older Person's Application Form
Disabled Person's Application Form
You can pick up a paper application form from the Customer
Service Centre and Borough Hall Reception or request one by
What documents do I need to provide to prove my entitlement
to a pass?
You will need to provide documents proving that you are a permanent
resident of Bedford Borough and that you are eligible by age or
have an eligible disability. The documents should be recent
and show your full name and address, they can be either original
documents or photocopies. The types of documents that can be
accepted may change from time to time; please see the current
application form for details.
Examples of the documents that can be accepted include;
For proof of age:
- Birth certificate
- Driving Licence
- Pension Letter
For proof of address:
- State retirement
- Utility bill (less than 4 months old) e.g. Gas, electric or
- Council tax or benefit letter
- Driving license
For proof of an eligible disability
- A Blue
Badge (copy of both sides showing serial number and expiry
- Proof that you currently receive the HIGHER rate MOBILITY
component of Disability Living Allowance or Personal
Independence Payment (PIP) of 8 points or more for "Moving Around"
or "Communicating Verbally".
- Proof that you receive a War Pensioner's Mobility Supplement
(WPMS) or payment under the Armed Forces Compensation Scheme Tariff
If you are not in receipt of any of the above benefits or a blue
badge, please speak to a member of staff who can advise you.
Do I need to provide a photo?
Yes, you will
also need to provide a passport quality and size colour photograph
of yourself (exactly 35mm x 45mm). It should be a full face view
(no hat or sunglasses), clear and sharp, not too light or dark with
your face in the centre of the image, have been taken within the
past year and against a cream background.
suitable photograph your pass cannot be produced. Old, poor
quality snap shots are not suitable and cannot
What does the pass allow?
The pass entitles
you to free off-peak local bus travel anywhere in England (not
Scotland, Wales or Northern Ireland). That is journeys
starting between 9.30am and 11pm on weekdays and at any time on
weekends and bank holidays.
Does Bedford Borough Council offer any extra
Yes, Until 31 January 2017 Bedford Borough
Council's concessionary travel pass holders are allowed to travel
free at anytime within the Borough's area. The Scheme is
changing from 1 February 2017 when a £1.00
fare will be introduced for most peak time travel.
What is a ‘local’ bus?
There is a legal
definition, but in everyday terms it means the bus services used by
the general public running in towns and cities or linking nearby
towns with one another or running between towns and the villages
around them. Community bus services like the Flittabus, Ivel
Sprinter, Road Runner, Villager and Whitbread Wanderbus are
included. If in doubt, check with the operator of the
Local Bus routes operated in the
Bedford Borough area include:
Bedford Park & Ride
East Beds, Community Bus Limited (Ivel
Travelling by Train
Govia Thameslink Railway (Thameslink and Great Northern) and
London Midland may allow you to use your bus pass to obtain a
discount - please check directly with the train operator.
What do I do if my circumstances change?
you move address you must notify Bedford Borough Council in
writing, if you do not, you will not receive a new pass when yours
has expired. If you move out of the Bedford Borough area you should
return your pass to the Council and make an application to your new
Lost, damaged or stolen travel
Renewing your pass