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Housing Advice & Options

If you want to move, or need to move, it is important to plan properly. Think carefully before giving up your home and make sure that anywhere you plan to move to is suitable and affordable for you.

You should not wait until a crisis to ask for advice. If you think you are at risk of losing your home, we will be able to advise you of your legal rights and may be able to help you look at ways in which you can stay in your home.

Call us on 01234 718058 and we can give you immediate advice.

Email us at housingadvice@bedford.gov.uk providing details of your situation and we will reply with advice.

Visit us at the Customer Service Centre, 2 Horne Lane, Bedford, MK40 1SJ open 9am to 12.30pm (Monday - Friday)

 

Can you stay where you are?

If you don’t want to leave, find out about your rights. We can give advice on tenancy rights and responsibilities. We can give you advice on how your landlord can end your tenancy, your rights and responsibilities as a tenant and whether your Landlord's behaviour constitutes illegal eviction or harrassment.

Even if your landlord or mortgage lender has asked you to leave, you may not have to leave immediately. In most cases you have a right to be given proper notice and a court order before you have to leave your home.  We can refer you for assistance with money advice.

If you are a lodger in your landlord’s home they can ask you to leave without going to court to evict you. 

Respond to any eviction notices and seek advice: If you get a court notice that says you are being evicted, seek legal and money advice straight away. You may be able to delay or stop the eviction.

Get ready for the hearing if you have a court date and go to court: Repossession doesn’t happen automatically. Even if you have been given a date to attend court, you can still get help to keep your home. It is vital that you go to your court hearing. It’s your opportunity to explain your situation to the judge. If you don’t go, it’s much more likely the judge will decide you have lost the right to keep your home.

For move information visit Direct.Gov

Home owners

Sometimes when your circumstances change, for example you work fewer hours, have higher bills to pay or become sick things seem impossible. Don’t let your debt problems get on top of you, get the advice you need to prevent you from losing your home.

Talk to your lender about your situation: Generally, lenders are willing to talk about your situation and help you find a solution.

Seek free and independent money advice: Speak to an adviser immediately if you can’t reach a repayment agreement with your lender or can’t pay at all. A trained money adviser from an independent agency, like the Citizens Advice Bureau or Shelter England, can give you free and impartial advice. They can also give advice about government mortgage rescue schemes.

Consider selling your home: If you are very behind with your mortgage repayments, in order to avoid repossession, you may want to consider selling your home. You can do this independently or in some cases with help from your lender. This could result in you getting a better price for your property than if it were repossessed. However you must take advice about whether this is right for you and if a decision to sell your home would affect any legal rights if you seek help from the council.

Read any letters you recieve from the lender:  If you have fallen behind with your mortgage payments, your lender will send you a letter called a ‘notice of default’. Make sure you read this letter – it will give information about how much you owe and any action your lender plans to take.

 

How can you move on?

If you need to find a new home we can give you advice on subjects such as:

  • How to apply for Social Housing through Bedfordshire Homefinder
  • How to find Private Rented housing
  • Our Tenancy Deposit Guarantee Scheme
  • Low cost home ownership

 

Social Housing

Bedfordshire Homefinder is the choice based lettings scheme for Registered Providers (social housing) properties in Bedfordshire.

You will need to be registered on the scheme to bid on the council and housing association rented properties. Bidding is how you tell us you are interested in the property. It does not involve any monetary payment.

There are lots of people registered on this scheme and bidding on properties so not everyone will be successful.

If you are a council or housing association tenant you may be able to find another tenant to exchange properties with by registering for a mutual exchange. You do not have to live in Bedfordshire to register for a mutual exchange. To put your details on the site you will need to follow the instructions on the mutual exchange pages.

 

Private Rented Housing

Bedford has a varied supply of private rented housing most of which is managed by Residential Letting Agents. The local weekly newspapers have details weekly of available properties and the Housing Options Team can also assist with finding accommodation. If you cannot afford to pay rent you may be eligible for Housing Benefit.  Click on the following link for more information about Housing Benefit. Housing Benefit website

 

Tenancy Deposit Guarantee Scheme

We work with some local private landlords to increase acces into private rented accommodation for people on low incomes. The scheme can assist you with guaranteeing a deposit to the value of one months rent if you are in housing need and looking for accommodation. To find out more regarding this scheme please contact us on 01234 718058.  Our ability to assist you will depend on your circumstances and the availability of properties.

 

Low Cost Home Ownership

Orbit Homebuy Agents is the agent for low cost home ownership and discounted market rent products in Bedfordshire.

Most people they assist are first time buyers but if you are an existing home owner and have a housing need they may be able to help. Visit their website for more information. http://www.orbithomebuyagents.co.uk

 

What happens if you are homeless or at risk of homelessness?

If you are homeless or at risk of being homeless, we can give advice about any duties the council might have to help you.

The law provides protection to families and other vulnerable “priority need” groups in the event that homelessness cannot be prevented.

The Council will always seek to prevent homelessness by assisting clients to remain in their homes or to find other accommodation.  Where this is not possible and there is reason to believe that an applicant may be homeless or threatened with homelessness, we will assess their applications and fulfill temporary accommodation and other duties as necessary.

More information on homelessness and the Council’s duties are available on this website. Homelessness

Further information about council responsibilities and homelessness are available at the Shelter website, http://england.shelter.org.uk

The Prebend Day Centre provides advice and support to vulnerable adults. Their drop in centre provides washing and laundry facilities and free meals 365 days a year.

Prebend Day Centre
12 Prebend Street
Bedford
MK40 1QW

Telephone 01234 365955

www.prebendcentre.org.uk

 

Domestic Abuse

If you are experiencing abuse from a partner or someone who lives with you, there are agencies who may be able to support and help you.

Locally there are providers of refuge accommodation for those fleeing a violent home:

BedfordRefuge, 01234 353592

Santosh Asian Women’s Refuge, 01234 261228

For information about refuge accommodation elsewhere in the UK you can call Refuge on their national 24 hour domestic abuse helpline

Refuge Helpline : 0808 2000 247

 

Sanctuary Scheme

If you are the victim of domestic abuse and feel unsafe in your home but want to stay there, we may be able to offer assistance by providing additional security. For more information contact us on 01234 718058.

 

The Freedom Programme

The Freedom Programme is an 11 or 12 week rolling programme which provides information about male violence to women. Anyone can access the Freedom Programme. Log on to the website to find out more.

http://www.freedomprogramme.co.uk

Women's Aid is the key national charity working to end domestic violence against women and children. They support a network of over 500 domestic and sexual violence services across the UK.

http://www.womensaid.org.uk

 

Advice for male victims

The ManKind Initiative is a national charity that provides help and support for male victims of domestic abuse and domestic violence.

www.mankind.org.uk

 

Advice for Landlords

The Housing Options Team gives advice to Landlords as well as tenants,  to help them make sure they are acting within the law when letting their properties and that tenants are fully aware of their rights and responsibilities in respect of their tenancies. Landlords can contact us directly on 01234 718058.

 

Useful Links

Help with mortgage problems

Gov UK

 

Help with debt problems

Debt Problems

National Debt Line

 

Housing Advice

Shelter

Gov UK

 

 

Don't Miss

This section provides helpful housing advice for people interested in and currently living in the borough. You can find information on private and social housing, related support services and homelessness.