Trading Standards - Retail Info
One of the aims of the Trading Standards Service is to ensure
that traders in our area operate in a fair, safe and equitable
environment and know how to play their part in contributing to
this. To that end, we will visit local retailers if we feel
there is a need to do so based on the nature of their business,
previous problems and the number of complaints received.
During such a visit we may carry out one or a
range of the following activities;
- Discussing consumer complaint(s) involving
criminal breaches of the law and how to put things
right.
- Testing weighing or measuring equipment
(such as scales or petrol pumps) for accuracy and
suitability.
- Examining any consumer goods, including
foodstuffs, to ensure that they are safe, accurately described and
correctly priced.
- Checking of “use by” dates to make sure
foods are not on display for sale after that date and “best before”
dates to ensure the retailer is using effective stock rotation
practices.
- Ensuring that relevant notices are
displayed, e.g. Tobacco, Business Names Act and Petroleum safety
signs.
We will also visit retailers on request to
discuss any Trading Standards issues, from what to do when first
starting up a retail business, through to helping to understand new
legislation or how to tackle a particular problem (e.g. children
attempting to buy age-restricted goods).
If you are a retailer and would like more
information about what we do and how we can help, please contact
us.