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You are here: Home Page > Environment and Planning > Emergencies > What to do during an emergency

Advice on what to do during an emergency

If you are well prepared for emergencies, you will be more able to recover and return to normal.

The best thing you can do in an emergency incident is to try to remain calm, think before acting and try to reassure others.

 

  • Make sure 999 has been called if people are injured or if there is a threat to life
  • Don’t put yourself or others in danger, let the emergency services deal with potentially dangerous situations
  • Follow the advice of the emergency services
  • Check for injuries - remember to help yourself before attempting to help others
  • Look out for vulnerable neighbours

 

If you are not involved in the incident, but are close by or believe you may be in danger, in most cases the advice is:-

 

  • GO IN - go inside a safe building
  • STAY IN - stay inside until you are advised to do otherwise
  • TUNE IN - tune in to local radio or TV for more information

 

Click on the Preparing for Emergencies link for more practical advice on preparing for emergencies. This website also has a leaflet that you can download, or order a printed copy for you to keep on hand.

 

                      Flooded_home 

 

For flooding emergencies call the Environment Agency on 0845 988 1188 or visit their website at http://www.environment-agency.gov.uk/homeandleisure/floods/default.aspx

 

If you have been flooded there is some practical advice on how to clear up and dry out affected areas of your property from the flood forum.

 

If you are evacuated by the emergency services then take important contact numbers, a mobile phone and charger and important documents such as birth certificates, passports and insurance policies. See link the Home Emergency Kit.

 

Bedford Borough Council will assist the emergency services during the initial phase of a major incident and take the lead for recovery.


For advice on emergencies call the Resilience Team on 01234 267422.

 

Emergency contact numbers:-

 

  • Anglian Water: 0845 714 5145
  • Gas: 0800 111 999
  • Electricity: 0800 783 8838
  • Flooding: 0845 988 1188

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