Contact Customer Services
At our Customer Service Centre our highly trained staff can
offer you information, help and advice on all Bedford Borough
Council services. It has been designed to offer a relaxed, friendly
and accessible environment.
· Housing and
Council Tax Benefit
· Council Tax
· Blue Badges
· Registering to
· Any other Bedford
Borough Council services
To contact us by phone;
Tel: 01234 267422
Monday - Thursday : 8:30am to 5:30pm
Friday : 8:30am - 5:00pm
To visit us in person;
Customer Service Centre
2 Horne Lane, Bedford.
Monday - Thursday : 8:45am to 5:15pm
Friday : 8:45am - 4:45pm
Saturday Opening : 9.00 am - 1.00 pm
For the over 75's, housebound or disabled.
If you require a home visit please contact the visiting team on
01234 221668/ 221670
We also undertake talks to groups
Do you need advice on benefits or going back to work and would
like a calculation then call 01234 221668/ 221670 or general number
If you want to report benefit fraud please call our hotline on
0800 917 8491
You do NOT have to give your name and all
information is treated in strict confidence.
We have the use of Language Line if English is not your first
language please ask at the Customer Services Desk.