Community Welfare
Community Welfare Unit,
What Do We Do?
The Unit provides a comprehensive advisory service in respect of
local taxation, housing and council tax benefits and concessionary
travel. The Unit works to alleviate poverty and, as part of
the Councils Anti Poverty Strategy, actively encourage applications
from those who are entitled to receive benefit.
Our staff are committed to delivering a flexible, high quality
service. Advice and information is available at the Town Hall
or by telephone, through home visits for the elderly and disabled,
through the Council’s dedicated benefit website and a dedicated
outreach team.
The Community Welfare Team is responsible for actively encouraging
both young people and the over 50’s to be involved in local issues
that particularly affect them. The team is also responsible
for the processing of grant applications from voluntary
organisations and community groups and administration of the
concessionary bus permit scheme for the over 60s and people with
disabilities. The team leads many initiatives, including the
"Connecting the Community" initiative which aims to give every
Borough resident access to the internet. Staff also represent
the Borough on many strategic partnerships at district and county
level.
Language
Line
We have the use of Language Line if
English is not your first language please ask at the Customer
Services Desk.
Translators
Information