To provide you with both general information about licensing and
more detailed guidance to enable you to apply for a
To provide you with the necessary forms to
enable you to apply for a Licence.
To consider all applications on their merits
and to communicate with all our customers in a courteous
To advise you of processing times for licence
To advise you of the decision on your
application and what rights or obligations you have as a
consequence of that decision.
To see your views on how we handled your
To advise licence holders in good time, of the
need to apply for renewal of their licence.
To enforce licence requirements in an open and