Licensing Promise

Our Promise

To provide you with both general information about licensing and more detailed guidance to enable you to apply for a licence. 

To provide you with the necessary forms to enable you to apply for a Licence.

To consider all applications on their merits and to communicate with all our customers in a courteous manner. 

To advise you of processing times for licence applications. 

To advise you of the decision on your application and what rights or obligations you have as a consequence of that decision.  

To see your views on how we handled your application.  

To advise licence holders in good time, of the need to apply for renewal of their licence.  

To enforce licence requirements in an open and proportionate way.

Licensing Service Questionnaire


Don't Miss

The Business section gives you advice and help on what you need to know about owning and running a business in the borough. Information includes business rates, health and safety, street trading licences and more.