Environment
Street Cleansing Service
Street Cleansing in Bedford Borough is carried out by the Council's own Direct Services Organisation (DSD Contracting).
For the purpose of the contract, Borough locations are split into four zones:
Zone 1 - these are busy shopping areas such as the Town Centre
Zone 2 - these are high density residential areas
Zone 3 - these are low density residential areas
Zone 4 - all other areas
Each Zone has a different response time to clear it up
Cleanliness standards fall into four categories or grades:
Grade A - streets or areas that are free of litter and refuse
Grade B - streets or areas that are free of litter apart from small items
Grade C - streets or areas that have widespread distribution of litter and refuse, with minor accumulation
Grade D - streets or areas that are heavily littered, with significant accumulations
The contractor has a responsibility to maintain a grade A standard in zone 1 areas and grade B in the other zones. If the cleanliness standard of any street or area falls below grade A, the street or area must be restored to grade A within a certain response time, depending on the zone and grade. As an example, if a street in zone 1 falls to grade D, restoration to grade A must be quicker than if it were in zone 4 and at grade C.
Zone 1 Grade A
Zone 1 Grade D

 | Street cleansing leaflet 2007 ( 360 Kb ) - DOWNLOAD |
If you have any queries or would like to report a problem relating to the street cleansing service, you should contact us by phoning the Council helpdesk on 0800 121 8888, or by e-mail at streetcare@bedford.gov.uk. If you witness any fly-tipping please let us know and if possible try to record information such as make, model, colour and registration of the vehicle, the location and the number of persons involved. Please pass us this information either via the telephone number or email address above and it will be passed to our Enforcement Team.SERVICES A-Z
Commercial Cleansing
Road Maintenance
DSD Contracting
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