Local Government Ombudsman
The Local Government Ombudsman is an independent person who investigates allegations of maladministration causing injustice to the person who has complained. The Ombudsman investigates complaints about most council matters including housing, planning, education, social services, and council tax. The Ombudsman who deals with this Council is at:
The Oaks No 2,
Westwood Way,
Westwood Business Park,
Coventry
CV4 8JB
Telephone: 024 7682 0000
Fax: 024 7682 0001
The Local Government Ombudsman has a leaflet called Complaint about the Council? How to complain to the Local Government Ombudsman. You can get a copy by telephoning or writing to the address above, or you can download it from the Ombudsman’s website.
If you have an enquiry about the Local Government Ombudsman’s service you can telephone their Adviceline on 0845 602