Complaints and Statistics
Please follow the link for information on the Corporate Complaints Procedure.
Customer feedback forms are available at Customer Services. They will be available to download via website in the near future. Apologies for any inconvience caused.
Results of the customer surveys
The customer exit surveys were completed as the customer was leaving customer services. The results are below:
The telephone surveys were sent out to customers who used our telephone system. The results are below:
 | Customer Telephone Survey 2008 - DOWNLOAD |