Government politics and public administration

Complaints Procedure

To ensure that complaints are dealt with appropriately and that there is the opportunity for review of services provided that are the subject of complaints, we have a corporate complaints procedure.

If you have any comments on the Council’s Complaints Procedure please send these to Keith Simmons, Service Manager (Registration and Administration) by email to ksimmons@bedford.gov.uk or by post to the normal Town Hall address.

Complaints Procedure. ( 148 KB ) - DOWNLOAD

Please click here to complete an online complaints form. As the form is required to be signed, on clicking "Submit" you will be presented with a pdf version of the form which you are required to print off, sign and return to:

Service Manager (Registration and Administration)
Bedford Borough Council
Town Hall
St, Paul's Square
Bedford.
MK40 1SJ

If you complete the email field when prompted to do so after clicking "Submit", you will be sent a copy of the form for your records.

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Complaints
Forward Plan
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Corporate Complaints Procedure

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